Information We Collect
We collect the information you give us directly when you request a free on-site risk assessment, call us, email us, or submit a form: your name, phone number, email address, and property address. We also collect basic technical information your browser sends automatically, such as IP address, device type, and the pages you view on this site.
When you provide a property address, we may look up publicly available property characteristics, such as square footage, year built, and roof material, so our team can prepare for the assessment.
How We Use Your Information
- To schedule, prepare for, and follow up on your free on-site risk assessment.
- To respond to questions you send us by phone, text, email, or web form.
- To send you the documentation and estimates you request.
- To improve the accuracy and usefulness of this website.
Text Messages and Calls
If you provide your phone number and consent, we may contact you by call or text about your assessment request. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Opting out of texts does not remove your ability to reach us by phone or email.
How We Share Information
We do not sell your personal information. We share it only with the service providers that help us operate, such as our website host, form and messaging providers, and email delivery provider, and only to the extent needed to perform that work. We may also disclose information when required by law.
We never share your information with an insurance carrier without your explicit, written direction.
Data Retention and Security
We keep assessment and project records for as long as needed to serve you and to meet our legal and contracting obligations. We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure.
Your California Privacy Rights
California residents may request access to the personal information we hold about them, request correction or deletion of that information, and ask how it has been used or disclosed. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.
Cookies and Analytics
This site uses a small number of cookies and similar technologies to keep the site working, protect our forms from automated abuse, and understand which pages homeowners find useful. You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.
Children
This site is intended for homeowners and property decision makers. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy as our services or legal obligations change. The version posted on this page is the current one.
Contact Us
Cal Building Group, Inc., dba EmberSafe Home
Phone: (805) 852-1940
Email: info@embersafehome.com
